By now I am sure you’re aware that we are in the midst of a pandemic, of which the full scope has yet to be revealed. And like everyone else, here at {web dev} we are deeply concerned about the developing issues related to COVID-19 (coronavirus).
Information about COVID-19 is quickly overwhelming email inboxes, newsfeeds, and our collective sense of certainty. The purpose of this isn’t to add to the noise. We simply want to remind you that you’re in good hands.
My business has always been about helping other business owners grow. I also consider you a valued friend and loyal client, so I wanted to take a minute to update you on what we’re doing as a company to ensure we can continue to support you in this time of crisis.
Stable Service, No Interruptions
You have my personal guarantee that we have systems in place to handle this without interruptions. We do not expect this crisis to have any impact on our ability to serve and help you during this time.
We are in an excellent position to continue to provide services to our customer’s thanks to our global workforce that has always worked remotely. We will be able to continue customer inquiries via live chat, email, and phone without interruption.
Even though it seems like all of society is now moving online, we will continue to power your website with safe, reliable, and fast hosting. Contingences have been set in place with our partners and service providers to handle potential escalated server demands or outages.
In areas where work from home is not possible, such as with our data center partners, we have been assured that they have put in place health and safety procedures in accordance with the Centers for Disease Control and Prevention (CDC) and other local and federal health regulations.
It is business as usual here, and we do not expect any issues or service interruptions due to COVID-19. We are, however, prepared to activate our business continuity and emergency response plans, if needed, to ensure seamless operations throughout this crisis.
No-Cost Consulting and Services
Of special importance during this time is mindset. COVID-19 has created unease among many business owners, and I’m sure you can relate.
No matter what happens, we will continue to support you and your business.
Although you may be closed temporarily, working remotely, or feeling the effects of reduced foot traffic, I urge you to not ignore marketing, promotion, and lead generation efforts during this time.
As star digital marketer Neil Patel so eloquently put it, marketers today need to double down on their efforts.
Why?
During the Great Depression, when profits dropped, many business owners scaled back or stopped their marketing and advertising efforts altogether.
They feared for their future, which is understandable.
A few brands, however, forged on and doubled up on their efforts. Many of those companies, including Kellogg’s and Post, continue to thrive to this day.
The businesses that put more into marketing during times of strife usually do better in the long run.
I challenge you to be the business that continues to put itself out there in a time when most people are pulling away. Consumers will see that you’re here to stay and they can depend on you.
To our valued {web dev} customers: we can help with this.
Have you adjusted your hours or offerings due to the crisis? Let us know. We’ll set up (free of charge) an informational banner at the top of your site to alert your customers.
Not sure how to position yourself when the market is suddenly a whole different animal? Let’s talk it out. Hit me up for free consulting on the positioning or building your digital brand to weather this storm. You can schedule a call directly with me here.
Struggling to form a (productive) remote team? Let us help. I have 10 years of experience managing remote teams. I know the tools and systems you need to communicate, track hours, and even hire and onboard new employees. My team can even go so far as to set up the remote software you need to manage your team (free of charge).
Not sure how to connect with customers without foot traffic and face-to-face interaction? No sweat, let’s talk about paid ads. With retargeting (sending ads to the people who are already visiting to your site), we can drive sales without driving up costs.
Continuing to Support Our Customers In Every Way We Can
We will continue to follow all of the directives and updates outlined by the World Health Organization (WHO) and the Center for Disease Control (CDC) and will update you immediately if anything else changes.
Please stay safe, stay healthy, and let us know how we can help you and your business.
Thank you for putting your continued trust in our services.
Michael Fied
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{web dev} | {web Lakeland} | {web roofing} Founder and C.E.O.
“…Fear not, for I have redeemed you; I have summoned you by name; you are mine.
When you pass through the waters, I will be with you; and when you pass through the rivers, they will not sweep over you. When you walk through the fire, you will not be burned; the flames will not set you ablaze. For I am the Lord, your God…”
Isaiah 43:1-3
